Background Information
A new global standard representing excellence, leadership and a commitment
to better social and economic outcomes.
Introducing new professional credentials designed to reflect skills, experiences
and competencies which represent the leading edge in the provision of
consensus-based Return to Work (RTW) and Disability Management (DM) services
for workers, employers and insurance / rehabilitation providers.
The Occupational Standards
Escalating disability-related expenditures across all of society, falling
employment/hiring rates for persons with disabilities and increasing regulatory
obligations for the reintegration of injured / disabled workers has over
the past 10 - 15 years led to a range of diverse RTW / DM initiatives
in many jurisdictions around the globe.
Best practice evidence and research, as well as continued successful implementation
of effective RTW / DM programs have demonstrated that when properly developed,
implemented and administered, consensus-based RTW / DM programs can effectively
reduce the socio-economic cost of disabilities for employers, workers
and providers by a substantial margin while at the same time maintaining
employability for workers with disabilities.
To ensure that these expectations are completely transferable, consistently
achieved within a balanced framework across all operating environments
and meet the unique needs of all stakeholders requires that a certain
number of universally applicable principal requirements are met. This
applies both to the design and implementation of policies and programs
(Code of Practice) as well as the discreet set of characteristics in experience,
skills and competencies (Occupational Standards) reflected by the individuals
charged with RTW / DM program development, implementation, maintenance
and evaluation.
In order to address these critical issues and meet the growing demands,
the National Institute of Disability Management and Research (NIDMAR)
in 1997 embarked on a formalized process to articulate the experiences,
skills and competencies essential to define a consensus-based, transferable,
recognizable and highly professional standard of excellence in RTW and
DM practice for employers, workers and providers.
A defined occupational standard development process as set out by Human
Resources Development Canada was concluded with the financial support
of governments, major employers, workers compensation boards and unions
from across Canada and the political leadership of key executives from
all stakeholder groups. The process also benefited from the invaluable
experience/knowledge contribution of academics, professionals and workplace
practitioners from a broad Canadian spectrum as well as Europe, Australia,
New Zealand and the United States.
This process culminated in the publication of the document, Occupational
Standards in Disability Management (NIDMAR 1999) which has been endorsed
for adoption by a cross section of Canada's largest employers, unions
and workers compensation boards.
The Certification
Starting in 2001, the difficult process of creating psychometrically stable
and defensible certification examinations based on the Occupational Standards
was begun. Supported through government and a broad cross section of leading
Canadian employers, unions and workers compensation boards, unified in
their quest for excellence / quality assurance in RTW and DM and committed
to balanced economic and social outcomes, this highly technical task was
performed by one of Canada's most reputable test development agencies,
Assessment Strategies Inc. of Ottawa.
Working with practitioners / professionals from all stakeholder groups
and representing all regions of Canada and following an internationally
recognized test development protocol, this process has culminated in the
finalization of test exams each comprising 300 multiple choice questions.
Successfully passing these examinations will lead to obtaining either
of the recognized CRTWC or CDMP designations.