PRIVACY POLICY
Online Privacy Statement for www.nidmar.ca
Last updated November 2004
The National institute of Disability Management and Research (NIDMAR) recognizes
the importance of protecting the privacy of personal information. You have a
right to know the types of information collected at the nidmar.ca website and
how and why it is collected. You also have a right to choose whether or not you
wish to provide this personal information.
Please read this Privacy Statement carefully so that you will understand how your
personal information will be treated as you make use of the NIDMAR website. By
using this site, you agree to the terms of this Privacy Statement.
The range of services offered on this site continues to expand. We recommend
that you check this posted Privacy Policy on an ongoing basis to ensure that you
have viewed the most recent version. If you do not agree to the terms of this
Privacy Policy or any revised statement, please exit the site immediately.
Registration, Accounts and Passwords
Should you choose to purchase any of the nidmar.ca products or services requiring
the submission of personal information, you agree to be responsible for:
-
maintaining the confidentiality of any passwords or other account
identifier which you choose or are assigned as a result of any
registration, subscription or purchase on the nidmar.ca website; and
-
all activities that occur under such password or account
Further, you agree to notify nidmar.ca of any unauthorized use of your
password or account.
How information is collected at the nidmar.ca website
NIDMAR runs its own server, which uses state of the art technology to safeguard
your data.
Where information is collected at the nidmar.ca website
There are three places on the nidmar.ca website where information is collected:
-
during registration on the site;
-
when you purchase items, register for educational modules, apply to write
certification exams, etc., all on the e-commerce portions of the website
(shopping cart); and
-
when you access the site, your computer leaves a data trail.
What information is collected at the nidmar.ca website
-
Personal information
In order to register on the website, purchase items, register for
educational modules, etc., it is necessary to obtain personal information
such as your mailing address, the organization where you work, and contact
information including telephone and email address in order to send
resource material you have purchased or registration information with
regard to educational modules, etc. You may from time to time receive
email communications from NIDMAR regarding news, events, education and
resource materials available through the website, unless you uncheck the
appropriate box during initial registration where you were asked if you
would like to receive updates. You can change this feature at any time
by using the unsubscribe instructions. Your personal information is
saved, along with a history of completion of online modules, purchase
of resource materials, in a part of the nidmar.ca website called "My
Profile". You can change your contact information by accessing your
profile at any time.
-
E-commerce transactions
For each e-commerce transactions three types of information are required:
-
Personal identifying information such as name, address,
phone/fax, email;
-
Transactional information, i.e. information on product(s)
purchased, online modules enrolled in; and
-
Credit card information.
Personal identifying information collected at the e-commerce portions of
the website is used for billing and shipping of goods or services.
Credit card information is sent to a third-party (Beanstream) for
approval and processing of the online transaction. This third party
agent is contractually bound to safeguard and secure your personal
information and to use this information for no other purpose than to
process credit card transactions in real time conducted through the
nidmar.ca website. We retain a record of your billing and shipping
information only for accounting and customer support purposes. We do not
have access to credit card information. Some personal information may be
shared with third-party suppliers, e.g. website technicians, for customer
support purposes only.
-
Cookies
When you access the nidmar.ca website, your computer leaves a data trail
through the use of "cookie technology". Cookies are small text files a
website creates when you visit a site. There are two common types of
cookies, "session cookies" and "persistent cookies". Session cookies
store information only for the length of time that you are connected to a
website. Unlike "persistent cookies", they are not written onto your
hard drive. The use of cookies is an industry standard and most websites
use them to provide useful features to their visitors. Cookies in and of
themselves do not personally identify users, although they do identify a
user's computer.
-
Cookies and web usage reports
Session cookies are used to learn how visitors navigate through
the various parts of a website. This tracking data is used in
the aggregate to assist in providing the most efficient service
and navigational tools for visitors to the website. For
registered visitors, there is a link between the website tracking
data generated from the session cookies to some of the personal
information provided. Through this linkage, aggregate demographic
profiles of web usage can be created. These statistical and
aggregate reports do not contain any personally identifiable
information. Also created is a record of individual web usage
at the e-commerce portion of nidmar.ca if a purchase is made.
This purchase history information is used for billing, shipping
fraud protection and marketing purposes. Aggregate reports are
used to learn how many visitors with certain characteristics
(e.g. specialty, geographic region) visit a particular portion
of the website. This aggregate information helps determine areas
of the website of particular interest. The aggregate reports
could also serve as the catalyst for the creation of new features
at the nidmar.ca site and the development of further benefits
and services.
-
Cookies and log-in preferences
Cookies can also make your use of the website easier by saving
language and sign-in preferences. Persistent cookies are used to
store information so that you will be "remembered" by the server.
You will not have to go through the "splash page" and enter your
sign-in identification each time you visit the site. You can
indicate at initial registration whether you wish to have your
computer "remembered" by checking the "Remember Me" box at
sign-up. You will have to re-enter your sign-in information
each time if you do not choose this option. You can also visit
"My profile" at any time to update your sign-in preference.
With most Internet browsers, you can erase cookies from your
hard drive, block all cookies or receive a warning before a
cookie is used. Please refer to your browser instructions or
help screen to learn more about these functions.
Disclosing Information
Only NIDMAR has access to the personal information that you provide at the
nidmar.ca website. This access is granted strictly for the purposes identified
in this Online Privacy Statement. We will not sell or share personal information
collected at the nidmar.ca website with other organizations except to the extent
that disclosure is required by a valid legal requirement such as a law,
regulation or search warrant. The statistical and aggregate reports generated
about web usage at nidmar.ca may be shared with third parties such as website
technicians. We require third parties to whom we disclose aggregate information
to have signed confidentiality agreements and to agree that they will not attempt
to make this information personally identifiable by combining it with other
databases or through any other means.
Accessing Your Personal Information
If at any time you wish to update the information you provided or to verify its
accuracy, you may visit the "My Profile" section of the website.
Security
The nidmar.ca website has physical and technical measures in place to ensure the
security of information. Servers reside in pass code secured rooms that are
accessible only to a limited group of authorized personnel. All access to these
rooms is tracked through video surveillance. We also use advanced encryption and
firewall technology. Although we will make every reasonable effort to protect
your personal information from loss, misuse or alteration by third parties, you
should be aware that there is always some risk involved in transmitting
information over the Internet.
Questions About This Policy Statement
In all cases, we respect your privacy preferences. This privacy statement
applies only to the nidmar.ca website. The nidmar.ca website does contain links
to other sites. Once you enter another website, be aware that we are not
responsible for the privacy practices of such other websites. We encourage you
to look for and review the privacy statements of each and every website that you
visit through a link on the nidmar.ca website or any site that collects your
personal information.
If you have any questions about the nidmar.ca Online Privacy Statement, please
contact us as follows:
By email: nidmar@nidmar.ca
By mail:
4755 Cherry Creek Road
Port Alberni, BC
V9Y 0A7 Canada
Telephone: (778) 421-0821
Fax: (778) 421-0823
