UNIT	TITLE

A	Effective disability management programs
B	Introduction to return-to-work coordination
C	Physical impairments, rehabilitation services and return to work
D	Mental health issues, rehabilitation services and return to work
E	Job analysis
F	The role of assessment
G	Communication and interviewing skills
H	Interviewing and helping skills
I	Legislation and disability management
J	Workers' compensation and return to work
K	Introduction to conflict resolution
L	Insurance and other benefits
M	Problem-solving with groups
N	Disability management in unionized organizations
O	Disability and diversity in the workplace
P	Disability management from a human resources perspective
Q	Management and organizational skills in disability management
R	Assistive technology and accommodation
S	Managing change
T	Evaluating disability management programs and assessing return to work processes
U	Marketing and education in disability management and return to work
V	Information management
W	Injury prevention and health promotion
X	Professional conduct
Y	Managing the return-to-work process
Af	Les programmes efficaces de gestion de l’incapacité
Bf	Introduction à la coordination du retour au travail
Cf	Déficiences physiques, services de réadaptation et retour au travail
Df	Problèmes de santé mentale, services de réadaptation et retour au travail